Terms and Conditions



These terms and conditions may be amended in whole or part from time to time. Amendments will be effective immediately once posted on this website. You are responsible for ensuring that you are familiar with our latest Terms and Conditions. By continuing to use this website, you agree to be bound by the Terms and Conditions as amended (whether or not you have received any amendments).

The information within this website is subject to change without notice. We will make every effort to ensure the information is accurate, however we will not be liable for any errors or inaccurate information. All prices shown include GST and are in New Zealand dollars.

All items listed are subject to availability and are updated monthly. In the event that the item you ordered has been sold out or is unavailable for some reason, TyreShopOnline will contact you and offer an alternative product or refund to your account in full any money you have paid.

Please check your goods upon receiving them and contact us immediately if it appears that the goods do not match your order or if any of the item/s are faulty.

If you do not contact us within five working days of receipt of the goods, the goods shall be deemed to be acceptable in all respects. However, manufacturing warranties will still apply.

Return of wrongly ordered goods will be accepted at our discretion. Freight charges and a re-stocking fee will apply.

You must satisfy yourself that any product purchased from TyreShopOnline is suitable for the purposes for which you require it and TyreShopOnline is under no liability if they are not.

Product warranties are provided by manufacturers and distributors and are beyond our control. Should you discover any defects in your product, please contact us immediately. When replacements are not available we may, at our discretion, provide a refund.

Please Note: The manufacturers do not offer any warranty for Extreme 4x4 and Racing tyres. This is due to the nature of the driving and excessive stresses and/or abuse these tyres are generally subject to (excluding any manufacturing fault, which will generally show up during the initial inspection, fitment and test drive - please contact us immediately upon noticing any such fault).

All other product warranties will become void if the product has been tampered with, damaged by accident or damaged in any other way due to improper use.

In no event shall TyreShopOnline be liable where products have not been used for the purpose for which they are designed, including damage to cases or tread as a consequence of mis-use.

All tyres are warranted for normal / proper usage only. This warranty will become void if the tyres are used for any of the following:

  • Any type of race driving (on or off-road),
  • Track racing, rally racing and drifting,
  • Any extreme or severe off-road driving,
  • Any driving which has caused damage to the case and/or tread blocks (including under inflation of the tyres or poorly maintained vehicle suspension).

Any personal information provided to this website is retained solely for the purposes of our contact and shipping. No information will be distributed to any other parties except as required by law.

In no event shall TyreShopOnline be liable, whether in contract, in tort or on any other basis, for any damages sustained by any organisation or person arising from or related to loss of use, failure or interruption in the operation of any item, or for incidental, consequential, indirect damages or liabilities or for loss of revenue, loss of business, or other financial loss arising out of or in connection with the sale, maintenance, use, performance, failure or interruption or any item.

This policy in no way seeks to counter any consumer right as guaranteed through New Zealand law.

All freight costs are the responsibility of the customer.

Creating an order with TyreShopOnline.co.nz constitutes acceptance of our terms and conditions.

Title to goods is retained by TyreShopOnline until full payment has been received. TyreShopOnline or their agent may enter buyer premises without liability to repossess or recover goods. TyreShopOnline reserve the right to charge late payment fees and collection costs on overdue accounts.

Until title to goods passes to the customer, the customer shall hold those goods as TyreShopOnline's bailee, and return those goods to TyreShopOnline on request.

Deliveries

TyreShopOnline’s responsibility is for the safe delivery of the goods to the address provided by you and to deliver the tyres you have ordered in good condition.

Risk of any loss, damage or deterioration of or to the goods passes to the customer on completion of delivery.

We cannot be held responsible for damage or loss of tyres or goods if you provide incorrect delivery address or contact information – please double check your order.

If necessary, we can track goods to your chosen delivery address and provide proof delivery.

Delivery is available within New Zealand only. We do not deliver to Post Office boxes or Rural Delivery addresses. It is the customer’s responsibility to provide a safe and accurate delivery address. Should you feel that your goods did not arrive in a good condition, please contact us immediately. We cannot be responsible for loss or damage to goods that were delivered to an incorrectly supplied address, please double check details..

Delivery times are within two working days for the North Island and within three working days for the South Island from when the order is placed with the distributor. Your order will be placed with the distributor on the first working day that cleared funds are received from you.

Delivery times are nearly always achieved however circumstances may occur when it takes longer than usual and this is beyond our control.

TyreShopOnline shall not be liable for any delay in the delivery of products for any cause beyond our control.

Regards,
The team at TyreShopOnline.co.nz